Terms of service

Terms of Service

Effective Date: August 17, 2026

Welcome to Svea (maisonsvea.com). By accessing or using our website, you agree to the following terms. Please read them carefully.

1. Overview

This website is operated by Svea. Throughout the site, the terms "we," "us," and "our" refer to Svea. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products

We make every effort to display our products accurately. Colors and appearance may vary slightly depending on your screen settings. Product descriptions, materials, and specifications are provided to the best of our knowledge. If you have questions about a specific product, contact us before purchasing.

3. Pricing

All prices are listed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to modify or discontinue any product without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuance of a product.

4. Orders

We reserve the right to refuse any order. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we cancel or modify your order, we will attempt to notify you via the email or phone number provided at the time the order was placed.

5. Payment

We accept major credit cards and other payment methods displayed at checkout. By submitting your order, you represent that the payment information you provide is accurate and that you are authorized to use the payment method. All transactions are processed securely.

6. Shipping

We offer free tracked shipping on all orders, with no minimum purchase required. Estimated delivery times are provided at checkout and in your confirmation email. While we strive to meet these estimates, actual delivery times may vary depending on your location and carrier conditions. Svea is not responsible for delays caused by the carrier once the package has been shipped.

7. Returns & Exchanges

We offer a 30-day return policy. If 30 days have passed since your purchase, we cannot offer a refund or exchange. Items must be unused and in their original packaging. To initiate a return, contact us at contact@maisonsvea.com. Return shipping is free. Please see our Refund Policy for full details.

8. Defective or Damaged Items

If you receive a defective or damaged item, contact us within 7 days of delivery at contact@maisonsvea.com with photos of the issue. We will offer a replacement or full refund at no additional cost to you.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Svea or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our written permission.

10. Account Responsibilities

If you create an account on our site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

11. Prohibited Uses

You may not use our site for any unlawful purpose, to violate any laws, to infringe on intellectual property rights, to transmit harmful code, or to interfere with the security features of the site.

12. Limitation of Liability

To the fullest extent permitted by law, Svea shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the website or your purchase of any product. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

13. Privacy

Your use of the site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

14. European Union Rights

If you are a consumer in the European Union, you have the right to withdraw from a purchase within 14 calendar days of receiving your order, without giving any reason. This right is in addition to any other return rights we offer.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable law. Any disputes shall be resolved in the competent courts of our jurisdiction.

16. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting. Your continued use of the site after changes constitutes acceptance of the new terms.

17. Contact

Questions about these Terms of Service? Contact us at contact@maisonsvea.com.